Health and Safety Policy for Self Storage Marylebone
Self Storage Marylebone is committed to providing a safe and healthy environment for all employees, customers, contractors, removal partners and visitors. This Health and Safety Policy sets out our approach to preventing accidents, protecting wellbeing and ensuring that our facilities, including storage areas used by removal companies, are managed in a safe and responsible way.
Policy Statement and Objectives
Our objective is to operate our storage facility and associated services with minimal risk to people, property and the environment. We aim to:
Identify and control workplace risks so far as is reasonably practicable.
Provide and maintain safe premises, storage units and access routes, including loading and unloading areas used by removal companies.
Provide information, instruction and supervision necessary for safe use of our facilities.
Consult with employees on matters affecting their health and safety.
Review and improve our health and safety arrangements on a regular basis.
Responsibilities
The overall responsibility for health and safety rests with the company management of Self Storage Marylebone. Management is responsible for ensuring that this policy is implemented, maintained and reviewed.
Managers and supervisors are responsible for:
Promoting a positive health and safety culture throughout the business.
Ensuring that employees work in accordance with this policy and any associated procedures.
Identifying training needs related to health and safety.
Investigating accidents, incidents and near misses, and implementing corrective actions.
All employees, including temporary and part-time staff, are responsible for:
Taking reasonable care of their own health and safety and that of others who may be affected by their actions.
Following safety procedures and instructions provided by the company.
Reporting hazards, unsafe conditions, accidents and near misses to their manager.
Customers, visitors, and personnel from removal companies using our facilities are expected to:
Follow all safety instructions, signage and guidance provided on site.
Use equipment, trolleys and access routes in a safe and considerate manner.
Refrain from bringing prohibited or unsafe items into the facility.
Risk Assessment and Hazard Control
Self Storage Marylebone conducts regular risk assessments to identify hazards associated with the storage environment, including the movement of goods, vehicle access, lifting and carrying, and the use of communal equipment. Identified risks are evaluated and appropriate control measures are implemented to reduce them as far as reasonably practicable.
Typical controls include:
Maintaining clear walkways, corridors and emergency exits.
Designating and marking loading and unloading zones for customers and removal vehicles.
Providing suitable trolleys and handling equipment, and keeping them in good working order.
Restricting access to plant, machinery and staff-only areas.
Prohibiting flammable, explosive, perishable or otherwise hazardous goods, except where expressly authorised and appropriately controlled.
Safe Use of Storage Facilities
To maintain a safe environment for everyone, the following principles apply to the use of our storage units and common areas:
Customers must store goods in a stable and secure manner, avoiding overloading units or stacking items unsafely.
Removal companies and other contractors must ensure their loading and unloading practices do not block exits, fire routes or shared access ways.
All users must observe maximum load limits for lifts, trolleys and other equipment.
Smoking, vaping, naked flames and the use of open heat sources are strictly prohibited within the building and storage areas.
Chemicals, fuels, gases and other potentially dangerous substances are not permitted unless agreed in advance and stored in accordance with our requirements.
Emergency Procedures and First Aid
Self Storage Marylebone maintains documented emergency procedures covering fire, evacuation and other foreseeable incidents. Emergency information is displayed clearly within the facility and all staff are trained in relevant procedures.
Key arrangements include:
Clear signage for emergency exits and escape routes.
Maintained fire detection and alarm systems, and appropriate fire-fighting equipment.
Regular testing of alarms and periodic evacuation drills for staff.
Designated assembly points away from the building.
Provision of first aid equipment and access to trained first aiders during staffed hours.
In the event of an emergency, all customers, removal company staff and visitors must follow the instructions given by Self Storage Marylebone staff and evacuate promptly when requested.
Training, Information and Supervision
We ensure that all employees receive appropriate health and safety training relevant to their role, including induction training when they start and additional training when procedures, equipment or legislation change.
Employees are provided with information on:
Company health and safety rules and procedures.
Emergency arrangements, including fire safety and evacuation.
Safe use of handling equipment, lifts and access controls.
Specific risks associated with customer access, deliveries and removal operations.
Where necessary, additional supervision is provided to ensure that tasks are carried out safely and in accordance with instructions.
Contractors and Removal Companies
Contractors and removal companies working on or visiting our premises must comply with this policy and any site-specific instructions given by Self Storage Marylebone staff.
We expect all external parties to:
Operate vehicles and equipment safely and within designated areas.
Secure loads properly before moving goods around the site.
Protect the safety of customers and staff while carrying out their activities.
Report any incidents, damage or hazards immediately to a member of staff.
Monitoring, Review and Policy Availability
Self Storage Marylebone monitors health and safety performance through incident reporting, staff feedback, inspections and risk assessments. Findings are used to improve our procedures, staff training and facility design.
This Health and Safety Policy is reviewed regularly and updated as necessary to reflect changes in operations, legal requirements or best practice in storage and removal-related activities.
The policy is available to employees, customers, contractors, removal partners and visitors on request, and a summary is displayed within the facility so that everyone is aware of their responsibilities and the standards we expect.
By using our storage facilities and associated services, all parties agree to cooperate with Self Storage Marylebone in maintaining a safe and healthy environment for everyone.
